Medi-Rent is committed to providing quality service. Our customer service representatives deliver to greater Sydney and surrounding areas, providing set-up and instruction in the comfort of the home environment. For areas beyond our general access, we courier products to the client nation-wide. Our dedicated technical support team is available to answer any questions regarding the equipment and its operation.
All equipment is cleaned and disinfected between each client usage to ensure that it adheres to Australian healthcare standards. In addition to our rigorous methods, our facilities are regularly tested by an independent laboratory to ensure cleanliness and safety. Prior to any equipment being delivered we perform a service and safety check to ensure proper functionality and risk-free usage.
Medi-Rent is committed to providing a complete service to practitioners and customers alike and we know that for our systems to be effective they need to be prescribed correctly. Therefore, we offer in-service training for medical practitioners and therapists in the set-up and application of all our products. Contact us if you are interested in us visiting your facility.
Our 24/7 technical support service ensures that our experienced staff can guide you through any issues that may occur with the use or functionality of our equipment. Leave a message after-hours and we will return your call ASAP.
Our field representatives provide excellent product knowledge of all of our equipment and will be able to explain and perform the set-up and maintenance of everything they deliver.
All of our products are accompanied by in-depth manuals which include trouble-shooting. We are also currently developing a range of other support materials to make equipment use as easy as possible.
Medi-Rent will facilitate the entire billing process, whether it be through the hospital, directly with client or an insurance company. We accept credit cards, bank transfers or cheques.