Call Us: 1300 726 666 - Mail: info@medirent.com.au

Service

Delivery

Medi-Rent is committed to providing quality service. Our customer service representatives deliver to greater Sydney and surrounding areas, providing set-up and instruction in the comfort of the home environment. For areas beyond our general access, we courier products to the client nation-wide. Our dedicated technical support team is available to answer any questions regarding the equipment and its operation.

Equipment Maintenance

All equipment is cleaned and disinfected between each client usage to ensure that it adheres to Australian healthcare standards. In addition to our rigorous methods, our facilities are regularly tested by an independent laboratory to ensure cleanliness and safety. Prior to any equipment being delivered we perform a service and safety check to ensure proper functionality and risk-free usage.

Training

Medi-Rent is committed to providing a complete service to practitioners and customers alike and we know that for our systems to be effective they need to be prescribed correctly. Therefore, we offer in-service training for medical practitioners and therapists in the set-up and application of all our products. Contact us if you are interested in us visiting your facility.

24/7 support

Our 24/7 technical support service ensures that our experienced staff can guide you through any issues that may occur with the use or functionality of our equipment. Leave a message after-hours and we will return your call ASAP.

Set-up

Our field representatives provide excellent product knowledge of all of our equipment and will be able to explain and perform the set-up and maintenance of everything they deliver.

Manuals

All of our products are accompanied by in-depth manuals which include trouble-shooting. We are also currently developing a range of other support materials to make equipment use as easy as possible.

Billing

Medi-Rent will facilitate the entire billing process, whether it be through the hospital, directly with client or an insurance company. We accept credit cards, bank transfers or cheques.

Testimonials

Great products to rent at great prices. Love the drop off and pick up.
Leanne Quinn
We hired a bassinet from Medi-Rent after reading a brochure whilst in hospital. It was reassuring to know that we were using the same bassinet that the hospital used and it was delivered straight to our door. The people at Medi-Rent were really friendly and easy to deal with and we would definitely recommend them to others.
Dakota Kelly
I ordered a bassinet at 10am and had it delivered by 2pm on the same day! Not only that the delivery time was due for after 5pm so Medi-Rent surpassed all my expectations. I wish all companies were this easy to deal with and efficient. I have already recommended this service to a couple of my pregnant girlfriends!
Jess
Thank you Medi-Rent Maternity for great service! My baby girl was 3 days old when she refused to breastfeed anymore, and I was lucky to get a loan of the Ameda Elite from my local hospital. Then Medi-Rent was recommended by another company who could not provide the pump I was after. Medi-Rent was cheaper and easier to deal with and they had the machine to me very quickly. I can highly recommend their customer service and pricing.
Leone Marziano
Been using compression pump for lymphoedema for nearly a month now. This includes some very hot days when swelling is always an issue. Very happy with the machine.
Marilyn Fairweather
Couldn’t be happier with the service and products. Fast, efficient, and easy to use.
Nina Miall
Very prompt and friendly service. I highly recommend Medi-Rent for any medical hire needs.
Despina
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